Zoho is hiring for freshers as Technical Support Engineer
- Company Name
- Zoho
- Company Website
- http://zoho.com
- Experience
- 6+ months
- Job Role
- Technical Support Engineer
- Job Type
-
- Fresher
- Job Location
-
- Work From Home
- Skills
-
- Good Communication Skill
Eligibility Criteria
- Excellent in written and spoken English.
- Having 6 months or more experience in a client-facing role.
- Proficient in offering phone-based support toUSA or UK customers.
- Flexible to work night shifts, and relocate.
- Keen to learn new technologies.
Job Description
- Deliver voice, email, and chat-based technical support.
- Conduct online demos and customer trainings.
- Requirement gathering and analysis.
- Respond to RFI requests and timely follow-up with contacts.
- Provide POC to leads.
- Deliver accurate and timely solutions to customers.
- Willingness to work night shifts.
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