Mphasis is hiring for freshers as Technical Support Associate
- Company Name
- Mphasis
- Company Website
- http://mphasis.com
- Experience
- 0-2 years
- Job Role
- Technical Support Associate
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Skills
-
- Good Communication Skill
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
Eligibility Criteria
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
Job Description
- Active demonstration of Self-Time and Task Management.
- High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required
- A+ , N+, MCSA, MCSE Technical certifications would be added advantage
Job Seeker Advisory & Application Guidelines
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