Teleperformance is hiring for freshers as Digital Relationship Executives

www.jobinvent.com 29 Nov 2022
Company Name
Teleperformance
Company Website
http://teleperformance.com/
Experience
0 years
Job Role
Digital Relationship Executives
Job Type
  • Fresher
Job Location
  • Gurgaon
Education
  • Graduate
Branch
  • Aerospace Engineer
  • Electromechanics Engineering
  • Thermal Engineering
  • MBA
  • Industrial Engineer
  • Automobile Engineering
  • Electrical and Electronics Engineering
  • Production Engineering
  • Mechatronics
  • Chemical
  • Mining
  • Civil
  • Metallurgy
  • Electronics and Communication Engineering
  • Automation / Instrumentation
  • Electrical Engineering
  • Electronics and Telecommunication
  • IT
  • CS
  • Mechanical Engineering

Eligibility Criteria

  • Graduate/Undergraduates in any stream
  • Freshers can apply
  • Language capabilities – English (Written & Verbal)
  • Customer Centricity - The mindset of "highest value for the customer" always willingness to help, demonstrate ownership, and attention to details
  • Communication Proficiency - Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
  • Ability to understand the customer problem and provide solution or information as per company policies and process
  • Ability to compose grammatically correct, concise, and accurate paragraphs
  • Good understanding of etiquette for written communication
  • Basic Knowledge of Computer is a must

Job Description

  • Relationship Management - To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
  • Client Outreach - Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
  •  Customer Service and Sales – Up selling, cross-lling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements

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