Allianz is hiringfor freshers as Travel Claim Associate
- Company Name
- Allianz
- Company Website
- http://allianz.com
- Experience
- 1 year
- Job Role
- Travel Claim Associate
- Job Type
-
- Fresher
- Job Location
-
- Gurgaon
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
Eligibility Criteria
- Candidate should be comfortable with Day shift- 9am to 6pm or 10am to 7pm
- Candidate should be excellent in verbal and written communication skills
- Candidate should understand the CRM business and have min. 1 Year of work experience in Customer Services/Claim functions (preferably in Insurance)
- Candidate should be able to handle Time and Pressure Management to deliver the standards within stipulated timelines
- Candidate should have convincing skills to handle customers in critical situations
- Candidate should have a good typing speed (minimum 25-30 WPM)
- Candidate should have skills to demonstrate the product to prospective buyers/ existing customers
- Candidate should have basic knowledge of insurance
- Candidate should be Graduated from well reputed university.
- Candidate should have solid analytical, computer, grammar and multi-tasking skills
- Candidate should have time management and decision-making skills
Job Description
- Key responsibilities which take no less than 10% of overall job time
- Regular, predictable, reliable attendance is an essential function of this position.
- Review claims, identify the incident, determine coverage in accordance with the contract, conclude what, if any benefit applies and the amount to be reimbursed.
- Responsible for paying or rejecting the claim in accordance with the terms and conditions of the insuring agreement. • Follow-up with customer either by letter or email once the claim has been resolved.
- Replying email inquiries from customers regarding the status of their claim.
- Enter determination and relevant notes into PeopleSoft in accordance with guidelines.
- Collaborate with other departments as needed to verify or obtain missing information.
- Research discrepancies and escalate questionable claims to the Manager.
- Send out claim forms to new customers as needed.
- May perform other duties as assigned.
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