Groww is hiring for freshers as Customer Success Executive
- Company Name
- Groww
- Company Website
- https://groww.com.skillate.com/
- Experience
- 0 years
- Job Role
- Customer Success Executive
- Job Type
-
- Fresher
- Job Location
-
- India
- Education
-
- M.COM
- BBA
- BCom
- MBA
- Branch
-
- MBA
Eligibility Criteria
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hindi
Job Description
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
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