DHL is hiring for freshers as Associate System Support Analyst
- Company Name
- DHL
- Company Website
- https://www.dhl.com/
- Experience
- 0 years
- Salary
- 6 LPA
- Job Role
- Associate System Support Analyst
- Job Type
-
- Fresher
- Job Location
-
- Chennai
- Skills
-
- Good Communication Skill
- Education
-
- BE/BTech
- ME/M.Tech
- Branch
-
- IT
- CS
- Batch
-
- 2018 Batch
- 2019 Batch
- 2020 Batch
- 2021 Batch
- 2022 Batch
- 2023 Batch
Eligibility Criteria
- Knowledge on performing desktop support for DELL & HP products.
- Knowledge in Microsoft Windows 10 and Microsoft Office 2016/365.
- CompTIA A+ Certification (IT technician) in above mentioned platforms would be an advantage.
- Bachelor of Computer Science graduate or IT related discipline is an advantage.
- Sound knowledge of troubleshooting processes and methodology.
- Must possess team spirit; foster openness.
- Must have good verbal and written communication skills.
- May require participation in 24 x 7 on-call rotation.
- Good communication skills and able to interact with people of different cultures and backgrounds.
- Solid grasp in customer focus – to earn the respect of customers by clearly demonstrating that the needs of the customer have a high priority and reacts positively to their feedback.
- Good in initiative – frequently takes actions and anticipates opportunities within a prescribed area.
- Good attitude and responsive behavior.
- Preferably with working experience in international and multi-cultural environment.
- Bachelor of Computer Science graduate or IT related discipline.
- CompTIA A+ Certification (IT technician) in above mentioned platforms would be an advantage.
Job Description
- Provide 1st level desktop support mainly for DHL employees in IT Services Chennai.
- Commit to the incident and standard request tickets and resolve them according to SLA.
- Responsibilities include installation and upgrading.
- Ensure the team meets SLA for incidents and standard requests.
- Ensure service calls are addressed and resolved promptly.
- Provide 1st level desktop support mainly for IT Services Chennai.
- Diagnose & troubleshoot on HP/Dell Notebooks/ Desktops hardware issues & liaise with Hewlett Packard or Dell vendors for new hardware parts replacement if found faulty.
- Perform Installation & Troubleshooting on MS Windows 10, Desktop issues, MS Office 20160/Office365.
- Ensure the team meets SLA for incidents and standard requests.
- Ensure service calls are addressed and resolved promptly.
- Deliver agreed SLA and high availability.
Job Seeker Advisory & Application Guidelines
Before You Apply
Review the required educational stream, minimum cutoff percentage, eligible graduating batch, and job location carefully. Update your resume with relevant project highlights matching the job role before submitting your application.
100% Free & Anti-Fraud Notice
JobInvent and legitimate hiring employers never charge fees for job applications, interview scheduling, coding assessments, or offer letters. Never pay money to anyone promising guaranteed job placements. Report suspicious activity to admin@jobinvent.com.
Interview Preparation Tip: Need help with HR or technical rounds for this role? Check our free Interview Questions & Answers and real Interview Experiences from candidates across top MNCs.
Latest Posts
Dredging Corporation of India Recruitment 2026 – Walk in
Posted: October 28, 2026
BOBCAPS Business Development Manager Recruitment 2026 - Apply Online
Posted: October 28, 2026
Xylem Recruitment Drive 2026 | Xylem Hiring Mechanical Engineer
Posted: October 27, 2026
Copeland Recruitment Drive 2026 | Copeland Hiring Thermel Engineer
Posted: October 27, 2026
Bloom Energy Recruitment Drive 2026 | Bloom Energy Hiring Mechanical/AerospaceEngineer
Posted: October 27, 2026
WSP Recruitment Drive 2026 | WSP Hiring Mechanical Engineer
Posted: October 27, 2026