Unilever is hiring for experienced Customer Service Officer
- Company Name
- Unliever
- Company Website
- http://unilever.com
- Experience
- 2 years
- Job Role
- Customer Service Officer
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Remote
- Skills
-
- MS Office
Eligibility Criteria
- Required a Minimum Fulltime Graduation
- Minimum 2 years of Experience in Channel Sales.
- Excellent in ROI Calculations & RS Distribution Management
- Should be well-versed with RS appointment & Sales Planning
- Conducting promotional activities & execution
- Knowledge of MS-Office particularly Excel
- Decent Communication in English and Local language is desired
Job Description
- Achieve sales targets through personal selling (visiting market) and driving the distribution system.
- Managing the distributor system in terms of both front-end and back-end infrastructure.
- Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.
- Negotiate with distributors and develop his people on managing customers to obtain more business.
- Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.
- Analyse how to improve the competitive position in the market through improved customer service.
- Monitor systematically the performance of the distributor and distributor's sales team and take corrective action (infrastructure gaps)
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