ICICI is hiring for freshers as Relationship Manager - MBA Fresher
- Company Name
- ICICI
- Company Website
- http://ICICI.com
- Experience
- 0-3 years
- Job Role
- Relationship Manager - MBA Fresher
- Job Type
-
- Fresher
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- Graduate
- MBA
- Branch
-
- MBA
Eligibility Criteria
- Ability to manage relationships to improve relationship value of existing Clients
- Aptitude towards delivering high quality customer service with good organizational and interpersonal skills
- Excellent communication Skills
- Self-driven with Sales bent of mind
Job Description
- Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone channel
- Provide professional customer service to achieve high customer satisfaction and retention which should result in high Net Promoter Score
- Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank
- Serve as one-point contact to the mapped customers of the bank
- Cross selling and Up selling of products and services for both new and existing customers
- Providing advisory for various products offered by Banks to enhance relationship value
- Develop and maintain banking relationships with select group of customers through individualized customer service
- Generate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segment
- Achieve the budgeted targets through PPOP(Pre-Provisioning Operating Profit)
- Ensure coverage of customer base in accordance with business plans
- Expand base of new customers through referrals from existing customers
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