Rocket is hiring for freshers as Associate Technical Support Engineer

www.jobinvent.com 11 Jan 2023
Company Name
Rocket
Company Website
http://rocket.com
Experience
0-2 years
Job Role
Associate Technical Support Engineer
Job Type
  • Fresher
  • Experienced
Job Location
  • Chennai
Education
  • BE/BTech
Branch
  • IT
  • CS

Eligibility Criteria

  • The Associate Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products.
  • The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions.
  • The Engineer will work as part of a team with minimal direction.
  • Open Systems / Distributed Platform and some Mainframe experiences a plus 0 to 2 years experience

Job Description

  • The Associate Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products.
  • The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions.
  • The Engineer will work as part of a team with minimal direction.

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