Optum is hiring for experienced Senior Software Engineer
- Company Name
- Optum
- Company Website
- http://optum.com/
- Experience
- 5+ years
- Job Role
- Senior Software Engineer
- Job Type
-
- Fresher
- Job Location
-
- Hyderabad
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
Eligibility Criteria
- Bachelor’s degree in technology discipline or equivalent experience
- 5+ years of enterprise-scale IVR application development experience
- Experience with Azure, Genesys Cloud and relevant technologies such as CCAI, Dialog flow ES, Dialog flow CX, GVP or Nuance Mix Tools is considered
- Experience using Git and Jenkins
- Hand on experience with agile and scrum development methodologies
- Experience in NLP (Natural Language Processing) & NLU (Natural Language Understanding), ML (Machine Learning), Conversational AI
Job Description
- The Apps Dev is responsible for providing technical expertise in all aspect of building and supporting Conversational IVRs (Integrated Voice Response) to meet complex business needs
- Serve as a subject-matter expert in sophisticated IVR BOTs development and design best practices
- You will collaborate closely with business partners and interface teams to clarify and fulfill requirements from design through acceptance and implementation
- Work with PM and User experience design teams to create innovative product solutions to meet business objectives
- Collaborate with architects, engineers, QA and Operations teams to design and develop strategic and tactical solutions
- There is no on-call support requirement, however you will sometimes be required to work off-hours as needed to support implementation windows
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
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