Freshworks is hiring for freshers as Executive - Billing
- Company Name
- Freshworks
- Company Website
- http://freshworks.com
- Job Role
- Executive - Billing
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
Eligibility Criteria
- 1 to 4 years of experience in Billing, O2C or Finance related activities.Good communication skills (written and oral).
- Working knowledge of MS Office products.
- Knowledge & experience in related processes like Cash Applications, Collections, and MIS would be an advantage but not mandatory.
- Skilled in negotiation & problem-solving
- Willing to learn and open to working in a 24/7 operational environment with rotational shifts
Job Description
- Read / Review the contracts / SOF and generate invoices accurately and in a timely manner.
- Follow up with Internal / External stakeholders on missing information
- Respond to customer queries received via emails, phone calls, tickets and other modes of communication
- Responsible for the month-on-month revenue generation by processing deals.
- Assist the team in day-to-day activities from process and policy standpoints.
- Provide best-in-class customer service with first-time-right resolution
- Assist month-end and close activities for Financial Reporting/MIS
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