Verizon is hiring for freshers as Engineering II-Software Development

www.jobinvent.com 10 Feb 2023
Company Name
Verizon
Company Website
http://verizon.com
Job Role
Engineering II-Software Development
Job Type
  • Fresher
  • Experienced
Job Location
  • Chennai
Education
  • BE/BTech
Branch
  • IT
  • CS

Eligibility Criteria

  • Bachelor’s degree or one or more years of work experience.
  • Experience in the Operations Incident ticket Level 2 triaging.
  • Experience in handling the CMD efforts / War rooms.
  • Experience in the NSA Domain knowledge.

Job Description

  • Managing Application Ticket services to ensure they meet client/customer expectations and requirements.
  • Developing metrics reports for application wise tickets and track closure and trending of the tickets.
  • Building and maintaining positive trust relationship with key stakeholders across IT and Frontline teams.
  • Ensuring IT Field operations comply with all local and federal labour laws and legislations.
  • Liaising with the IT teams, Revenue Assurance, Revenue Accounting teams to determine no Revenue Leakage. Working on work shifts to ensure efficient operations.
  • Creating and implement field tools to enhance operational effectiveness, ensuring field operations are completed in a timely and effective manner within SLA.

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