Inormatica is hiring for freshers as Software Engineer

www.jobinvent.com 12 Feb 2023
Company Name
Informatica
Company Website
https://informatica.gr8people.com/jobs
Job Role
Software Engineer
Job Type
  • Fresher
  • Experienced
Job Location
  • Bengaluru/Bangalore
Education
  • BE/BTech
Branch
  • IT
  • CS

About Company

  • A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and unleash your potential.
  • At Informatica, We “DATA”. We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Informatica enables companies to unleash the power of data to become more agile, realize new growth opportunities, lead to new inventions resulting in intelligent market disruptions. A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader, including amazing, energetic team members; a globally diverse workplace; and a company dedicated to your success, growth and advancement

Eligibility Criteria

  • Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue.
  • Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web.
  • Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions.
  • Coordinate with Quality Assurance and Engineering teams to report and solve product defects.
  • Author, edit, publish an online knowledge base of known issues/solutions.

Job Description

  • Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue.
  • Provide technical support to partners, sales engineers and post-sales consultants via telephone, email and the web.
  • Reproduce product behaviours to determine the problem root-cause(s), issue work-arounds and solutions.
  • Coordinate with Quality Assurance and Engineering teams to report and solve product defects.
  • Author, edit, publish an online knowledge base of known issues/solutions.

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