Mphasis is hiring for freshers as Technical Support Associate
- Company Name
- Mphasis
- Company Website
- http://mphasis.com/
- Job Role
- Technical Support Associate
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Pune
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
Eligibility Criteria
- Have basic knowledge on switching and routing and Wifi configuration.
- Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
- This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
- Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
- To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.
Job Description
- Have basic knowledge on switching and routing and Wifi configuration.
- Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.
- This includes setting up servers, workstations, storage arrays, basic networking, entering IP information in devices, and installing software.
- Capable of troubleshooting converged networks, IP/VOIP issues across LAN/WAN, VPN, VLAN Routers, Firewalls, Switches, IP PBX deployment, TCP/IP (IPv4), DNS.
- To resolve complex technical queries and issues of product functionality and defect correction as well as coordinating with the relevant stake holders for product support.
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