- PTC Inc. is an American computer software and services company founded in 1985 and headquartered in Boston, Massachusetts. The global technology company has over 6,000 employees across 80 offices in 30 countries, 1,150 technology partners and over $1bn in revenue.
PTC is hiring for Associate Cloud Service Operations Engineer
- Company Name
- PTC
- Company Website
- https://www.ptc.com
- Experience
- 0 to 1 Year
- Job Role
- Associate Cloud Service Operations Engineer
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Pune
- Skills
-
- Linux
- Java
- Strong understanding of cloud-based systems/services.
- Cloud
- Education
-
- Graduate
- BE/BTech
About Company
Eligibility Criteria
Graduate/BE/BTech/ ME/MTech
Job Description
- Install and resolve install issues for PTC Application and its supporting 3rd Party Software (COGNOS, Solid Works, etc.).
- Deploy and resolve issues for customer change packages (for example: Windchill Builds).
- Deploy CPS, MOR Updates and Temp Patches. Evaluate install and deployment procedures for required changes based on version changes of PTC Application and its supporting 3rd Party Software.
- Configure PTC Application and its supporting to 3rd Party Software according to documented PTC Cloud Standards.
- Execute basic maintenance activities (for example: data purge, patching, security updates, etc.).
- Execute PTC Application System Administration Tasks (following documented PTC Cloud standards)
- Command line Linux Skills
- Java, DBMS, Apache webserver – basic understanding
- Awareness/Experience using a Ticketing System like Salesforce or Service Now
- Understanding of Cloud and Support stack
- Strong, proven diagnostic and Troubleshooting Skills
- Problem-solving and communication skills, in particular with the customer.
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