Concentrix is hiring for Representative Customer Service Fresher

• Graduate / Undergraduate in any discipline

• Courteous with strong customer service orientation   

• Strong computer navigation skills and PC Knowledge   

• Ability to effectively communicate, both written and verbally   

• Dependable with strong attention to detail   

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly  

• Tolerance for repetitive work in a fast-paced, high production work environment 

• Ability to work as a team member, as well as independently  

• Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner

• Ability to rotate shifts, as needed 

• Based on location and/or program, additional experience/skills may be required

• Confirm customer understanding of the solution and provide additional customer education as needed

• Demonstrate strong probing and problem-solving skills

• Should be able to handle complex queries from customer and resolve the same independently