Tech Mahindra is hiring for freshers as Customer Support Representative

The job you are looking for is no longer available..
Company Name
Tech Mahindra
Company Website
http://mahindra.com/
Job Role
Customer Support Representative
Job Type
  • Experienced
  • Fresher
Job Location
  • Hyderabad
Education
  • Graduate
Branch
  • Aerospace Engineer
  • Electromechanics Engineering
  • Thermal Engineering
  • MBA
  • Industrial Engineer
  • Automobile Engineering
  • Electrical and Electronics Engineering
  • Production Engineering
  • Mechatronics
  • Chemical
  • Mining
  • Civil
  • Metallurgy
  • Electronics and Communication Engineering
  • Automation / Instrumentation
  • Electrical Engineering
  • Electronics and Telecommunication
  • IT
  • CS
  • Mechanical Engineering
Job will expire on
16 Jul 2023

About Company

  • Tech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.

Eligibility Criteria

  • A Bachelors degree from any stream if a Fresher
  • Minimum HSC with a minimum of 1 year of relevant experience
  • Passionate about customer care
  • **Good typing skill**
  • **Fluent in written and spoken English**
  • Able to work well under pressure and under minimum supervision
  • A fast learner who is able to work with set targets.
  • Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
  • International Non-voice Process.
  • 24/7 shift (Graveyard shift included)
  • 5 Days work (2 Days rotational off)
  • Completely Work from Office
  • Office is in Bahadurpally, Hyderabad

Job Description

  • Handling customer queries on Web Chat, E-mails and Social Media
  • Educate current and potential customers with product and service information
  • Maintain accurate customer records
  • Identify and escalate priority issues to the Team Leader and Ops Team
  • Actively participate in team meetings

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